MTN Nigeria has said it has not increased the prices of its recharge
cards.
According to the acting Sales and Distribution Executive of MTN,
Adekunle Adebiyi, the cost of recharge cards remains the face value
stated on the physical vouchers.
“We hereby use this medium to inform all our subscribers that we have
not increased the prices of our recharge cards. Any increment from any
quarters across the country on our recharge cards is without our
knowledge, and we urge all our customers to always pay the exact value
advertised on the cards,” he said.
Speaking further, Adebiyi said urgent steps were being taken to ensure
compliance on sales of the recharge cards at the stated face value by
all MTN’s trade partners and retailers.
“While we are working assiduously to resolve claims of illegal
increases, we apologise to our customers for any inconvenience this
might have caused. Alternatively, we advise our customers to explore
other options of purchasing airtime such as MTN Virtual Top Up (VTU),
Diamond Yello Account (DYA), or MTN Auto Top-up. For more information on
these services, please visitwww.mtnonline.com/autotopup,’’ he said.
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